Hotel am Zoo

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Gay Friendly.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Packed Lunches, Tour Desk, Fax/Photocopying, Ticket Service.

Internet

Wireless Internet Hotspot is available in public areas and costs EUR 5.00 per hour.

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 - 00:00 hours

Check-Out

07:00 - 12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later, 80 percent of the first night will be charged.

In case of no-show, the total price of the reservation will be charged.

Children and extra beds

All children under 6 years stay free of charge when using existing bedding.

All children under 2 years are charged EUR 31.00 per night and person for cots.

All older children or adults are charged EUR 31.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.